Terms & Conditions
Useful Info
Welcome to Fridge Seals Direct!
These Terms and Conditions ("Terms") govern the use of our website, www.fridgesealsdirect.co.uk, and all services provided by Fridge Seals Direct (referred to as "we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By using our website and making purchases, you agree to these Terms and all applicable laws and regulations. We reserve the right to modify these Terms at any time without prior notice. Please review these Terms periodically for updates.
2. Use of Website
You may use our website for lawful purposes only. You agree to refrain from using our website for any illegal or unauthorised activities, including but not limited to:
- Disrupting or interfering with the website's functionality.
- Engaging in fraud or deceitful activities.
- Attempting to hack or gain unauthorized access to any system or data.
3. Products and Pricing
We strive for accuracy in product descriptions, pricing, and availability, but errors may occur. In the event of an error in pricing or description, we reserve the right to cancel or refuse any orders placed at the incorrect price or with incorrect information. If this occurs after you’ve been charged, we will notify you and issue a refund if necessary.
4. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information. We accept the following payment methods: All major debit/credit cards and PayPal. All transactions are processed securely, and payment is required at the time of purchase.
5. Shipping and Delivery
We will make every effort to ship your order promptly. Shipping times and costs vary depending on your location and the shipping method chosen. You will receive an email confirmation once your order has shipped. We are not responsible for delays caused by third-party carriers.
6. Returns and Refunds
Please refer to our Returns Policy for information regarding returns, exchanges, and refunds. We strive to ensure you are completely satisfied with your purchase, but certain conditions and timeframes apply to our returns policy.
7. Privacy and Data Protection
We are committed to protecting your privacy. Your personal data will be collected and processed in accordance with applicable data protection laws, including GDPR.
- Collection of Personal Information: When you place an order or sign up for an account on our website, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.
- Use of Personal Information: We use your personal data to process your orders, provide customer support, and send you updates related to your purchases. We may also use your information to improve our services and offer you promotions or news about our products, if you have consented to receive them.
- Data Security: We take reasonable precautions to safeguard your personal information against unauthorised access, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of your information transmitted to or from our website.
- Sharing of Personal Data: We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in processing payments, shipping products, and managing customer support. These third parties are required to protect your personal data in accordance with applicable laws.
- Your Rights: You have the right to request access to, correction, or deletion of your personal data. You can also withdraw your consent to marketing communications at any time.
Please review our full Privacy Policy for more details on how we handle your personal data.
8. User-Generated Content
By submitting any content (such as reviews, comments, or suggestions) to our website, you grant us the right to use, display, and modify that content for promotional and other business purposes, in accordance with our Privacy Policy.
9. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience, and we do not control, endorse, or take responsibility for the content or practices of these external sites.
10. Limitation of Liability
Fridge Seals Direct shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, products, or services. Our liability is limited to the amount you paid for the specific product or service giving rise to the claim.
11. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Fridge Seals Direct or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written consent.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising from these Terms will be resolved in the courts of Scotland.
13. Dispute Resolution
If you have any concerns or disputes, please contact us at [email protected]. We are committed to resolving issues promptly and fairly.
14. Modifications
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the updated Terms will take effect as soon as they are posted.
15. Application of Value Added Tax (VAT)
VAT is added to the cost of each product, where applicable, in accordance with applicable laws. Our VAT number is GB 985013513. Please note that VAT rates and charges will vary depending on your location and the specific items purchased.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
[email protected] or on 07836807320 or contact form here