Privacy Policy

Privacy Policy for Fridge Seals Direct

At Fridge Seals Direct ("we", "our", "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.fridgesealsdirect.co.uk (the “Website”). By using our Website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors)

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our Website
  • Cookies and usage data

1.3 Optional Information

  • Reviews, feedback, and survey responses

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Deliver products or services
  • Communicate updates, promotions, or other information
  • Improve and personalize your shopping experience
  • Maintain the security of our Website
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data:

  • With trusted third-party service providers (e.g., shipping companies, payment processors)
  • When required by law or to protect our legal rights
  • In case of business transfers (e.g., merger or acquisition)

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Restrict or object to certain data processing activities
  • Request a copy of your data

To exercise these rights, contact us at: [email protected].

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand your preferences, remember your login details, and analyze website performance. You can manage cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no online platform is 100% secure, and we cannot guarantee absolute data security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: [email protected]
  • Phone: 07936807320
  • Address: Unit 9, Block 1, Duckburn Industrial Estate, Dunblane, FK15 0EW

This Privacy Policy is designed to comply with applicable data protection laws, including the GDPR, CCPA, and other relevant regulations.